• We are kind to our team members. We are thoughtful. We are compassionate. 

  • We support our team members when they come to us for help

  • We welcome and support new team members. We have an extensive onboarding process, helping each new member acclimatise and feel comfortable.

  • We trust & respect each other, even if we have different opinions.

  • We practice flexitime around our core working hours, allowing everyone in the team to manage their work/life balance.

  • We actively listen and practise empathy. We take the time to listen to what someone is trying to say - and understand how they feel - rather than thinking how we will respond.

  • We criticise in private, we praise in public. Always.