
Data Driven
Behaviours
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Data beats opinions in every argument and in every decision.
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Any investment that we make is measurable - so that we always know what to do more of and less of.
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We ask the right questions to help us understand what drives the business forward.
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We measure the efficiency of our major meetings, how well our managers are doing, and through bi-annual staff feedback reviews we measure how well the company is doing for the team.
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We listen to our customers’ needs every day and we measure customer needs every six months.