Behaviours

Data beats opinions in every argument and in every decision. 

Any investment that we make is measurable - so that we always know what to do more of and less of.

We ask the right questions to help us understand what drives the business forward.

We measure the efficiency of our major meetings, how well our managers are doing, and through bi-annual staff feedback reviews we measure how well the company is doing for the team.

We listen to our customers’ needs every day and we measure customer needs every six months.