Data Driven

Behaviours

• Data beats opinions in every argument and in every decision. 

• Any investment that we make is measurable - so that we always know what to do more of and less of.

• We ask the right questions to help us understand what drives the business forward.

• We measure the efficiency of our major meetings, how well our managers are doing, and through bi-annual staff feedback reviews we measure how well the company is doing for the team.

• We listen to our customers’ needs every day and we measure customer needs every six months.